This Privacy Policy describes how SouthBay Appliance Service (we, us, or our) collects, uses, and shares information collected from visitors to our website. By using our site or submitting a service request form, you agree to the terms outlined in this policy.

Information Collection

We collect personal information that you voluntarily provide to us when you contact us, including your phone number, email address, and any other details you provide when submitting a service request form. Additionally, non-personal browsing data may be collected through cookies or web beacons to improve user experience on our site.

Usage of Information

Your personal information is used to facilitate and provide the services you request and to communicate with you regarding your inquiries or service needs. This may include contacting you via phone, email, or text message.

Information Sharing

We may share your information with our trusted partners as needed for operational and service requirements. These partners are obligated to protect your information and are not authorized to use it for purposes other than fulfilling their contractual obligations to us.

Cookies and Non-Personal Data

Our website uses cookies and web beacons to collect non-personal browsing data, which assists us in improving the functionality and user experience of our site. You can adjust your browser settings to manage or disable cookies if you so choose; however, this may affect the availability and functionality of certain features on our site.

Legal Terms

By using our website or contacting us, you agree to waive your right to pursue any legal action beyond direct negotiation for disputes related to the website or services provided. You also agree that the maximum compensation for any claims shall not exceed $100.

Dispute Resolution

In the event of a dispute, each party agrees to bear their own legal fees and expenses. We encourage direct negotiation as a means of resolving disputes rapidly and cost-effectively.

Opt-out

If you prefer not to receive communications from us, you may opt-out at any time by contacting us at (310) 742-5176. Please note that opting out of communications may affect our ability to provide you with certain services.

Changes to this Privacy Policy

We reserve the right to update or change our Privacy Policy at any time and will inform users of any changes via our website. Continued use of the site constitutes your acceptance of the revised terms.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at (310) 742-5176.